In a significant legal development, a class action lawsuit against tech giant Apple has been approved to proceed in the UK, which could allow millions of iCloud users to collectively claim a staggering £3 billion. This lawsuit, spearheaded by the consumer group Which?, alleges that Apple has been "trapping" users within its iCloud service, potentially making 40 million customers eligible for compensation of approximately £77 each.
Who Is Eligible for Compensation?
The claim targets individuals who utilized iCloud services between November 8, 2018, and June 8, 2026, and were residing in the UK by the latter date. Users wishing to be part of the claim must be aware that opting out will exclude them from any potential compensation, even if the case is ruled in favor of the plaintiffs.
Apple's Stance on Anti-Competitive Practices
Apple has vehemently denied the accusations of engaging in anti-competitive practices. The company asserts that users are not obligated to utilize iCloud, emphasizing the availability of third-party alternatives. Apple has stated its intention to appeal the tribunal's decision, expressing strong disagreement with the claims.
Understanding iCloud's Pricing Structure
While Apple provides a limited amount of free cloud storage, many consumers find themselves upgrading to paid plans for additional space to store important files, including photos, videos, and contacts. The pricing for iCloud storage ranges from just 99p per month for 50GB to a hefty £54.99 monthly for 12TB.
Accusations of Customer Lock-In
According to Which?, Apple has effectively restricted consumers' choices since 2015, allegedly overcharging users in the process. Anabel Hoult, CEO of Which?, emphasized that no company is above the law when it comes to fair business practices, stating, "This should send a strong message to any other companies using anti-competitive tactics." She expressed optimism that the green light from the Competition Appeal Tribunal brings consumers one step closer to receiving the compensation they deserve.
Looking Ahead
The legal proceedings are scheduled to commence in October 2028, offering a lengthy wait for affected individuals. For those who began using iCloud after June 8, 2026, participation in the claim is not possible, while individuals residing outside the UK must inform Which? of their desire to opt in by October 8.
Additional Context
- Apple recently settled a separate lawsuit, agreeing to compensate some US iPhone buyers up to $95 over AI-related claims.
- The company is also under scrutiny for making changes to its app store practices following allegations of an effective duopoly with Google.
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Source: BBC News
Source: BBC News - Technology
